Pantokratoros – Mount Athos

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Last Updated: [Date]

Thank you for supporting Pantokratoros Monastery through your donations, project funding, and purchases from our online shop. We want to ensure your satisfaction and clarify our policies regarding refunds for different types of transactions.

Donations:

  1. General Donations: We appreciate your generosity in supporting our monastery. Donations made to Pantokratoros Monastery are non-refundable. If you have any questions or concerns about your donation, please contact us at [email address].

Funding Projects:

  1. Project Contributions: When you contribute to a specific project through our crowdfunding platform, your support goes directly towards that project’s implementation. Contributions to funded projects are non-refundable, as they are used to advance the project as described.
  2. Unfunded Projects: In the event that a project does not meet its funding goal, your contribution will not be processed, and your payment method will not be charged.

Shop Returns:

  1. Damaged or Defective Products: If you receive a product from our online shop that is damaged or defective, please contact us at [email address] within [number of days] days of receiving the item. We will arrange for a replacement or refund, depending on your preference.
  2. Product Descriptions: We make every effort to accurately describe our products on the online shop. If you receive a product that does not match the description, please contact us within [number of days] days of receiving the item. We will work to resolve the issue promptly.
  3. Change of Mind: If you change your mind about a product you purchased from our online shop, you may return it within [number of days] days of receipt. Please note that return shipping costs are the responsibility of the buyer, and the product must be in its original condition and packaging.

Contact Us:

If you have any questions or concerns about our refund policy for donations, project contributions, or shop returns, please contact us at [email address]. We are here to assist you and ensure that your experience with Pantokratoros Monastery is positive and meaningful.

Sincerely,

The Pantokratoros Monastery Team